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Customer Feedback
Your comments will be used to help improve the quality of our service.
Please do not use this form to appeal parking tickets.
Instead, go to
Enforcement Services
.
Thank you for taking the time to complete this form concerning your experience.
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Date of your visit (mm/dd/yyyy):
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You are a :
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Student
Faculty
Staff
Visitor
Help us direct your feedback to the appropriate group:
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Parking Permit
Ticket Appeal Experience
Enforcement Agent/Officer
Parking Lots
Parking Garages
Automotive repair Service
Bus Service
Payment
Information / Other
You reached us by:
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Web Site
Telephone
Office Visit
Mail
At Parking Facility
Using Bus
Other
Please rate the following about our CUSTOMER SERVICE...
Please rate the following about our CUSTOMER SERVICE...
Prompt assistance or acknowledgement?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Friendly and courteous employee?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Helpful service?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Employee knowledge?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Employee properly uniformed?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Please rate the following about our PARKING LOTS OR GARAGES..
Please rate the following about our PARKING LOTS OR GARAGES..
Availability of parking space?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Quality of Lighting
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Condition of parking facility?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Parking enforcement is..
.
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Please rate the following about our BUS SERVICE...
Please rate the following about our BUS SERVICE...
Frequency of service?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Dependability of service
?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Helpful service?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Hours of service?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
Condition of bus?
Not Applicable
Excellent
Very Good
Met Expectation
Needs improvement
Unsatisfactory
How can we serve you better:
Please identify any routes, lots, or employees by name here
First Name:
Last Name:
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